Responsible Gambling

Play within your limits

• Set a budget: choose a fixed amount you can afford to lose; never use money meant for rent, bills, or food.
• Set time limits: plan start/stop times and take regular breaks.
• Avoid chasing losses: losses are part of gambling; increasing stakes to “win it back” can escalate harm.
• Keep it balanced: protect sleep, work/study, and relationships; don’t gamble when stressed, upset, or using alcohol/drugs.
• Know the odds: games are designed so the house can have an advantage over time.

Controls (spend & time)

Where available, use operator tools such as deposit limits, spending/loss limits, session/time limits, reality checks, and activity statements. If tools aren’t available, consider banking controls (e.g., separate account/card) and keep personal limits written down.

Timeouts & self-exclusion

A timeout (cooling-off) is a short break; self-exclusion blocks access for a longer period. If you use a gambling service, check its responsible gambling area or contact its support team to request a timeout/self-exclusion.

Get help in New Zealand

NZ oversight information

For New Zealand gambling regulation and official information, see the Department of Internal Affairs (Gambling): dia.govt.nz/Gambling.